GoEpps Blog

Launch­ing a cus­tomer rela­tions pro­gram will bet­ter posi­tion you in the mar­ket for the long haul.

Win-back cam­paigns can improve cur­rent bot­tom-line rev­enue and enhance over­all cus­tomer life­time value.

Fail­ing to retain cus­tomers is one of the biggest lia­bil­i­ties your busi­ness faces.

Psy­chol­o­gy plays a sig­nif­i­cant role in why peo­ple pur­chase goods and services.

By lever­ag­ing the advice in this piece, you can gain and retain more cus­tomers than ever before.

Do you hold a lot of meet­ings that fail to con­vert prospects to clients or get the results you want from them?

Cus­tomer loy­al­ty and reten­tion are cen­tral to busi­ness suc­cess and profitability.

It’s cru­cial to engage peo­ple in a way that doesn’t break trust on first contact.

Over the past decade, cus­tomer expe­ri­ence has evolved sig­nif­i­cant­ly thanks to dig­i­tal advances.

In today’s com­pet­i­tive world, busi­ness­es must deliv­er stel­lar cus­tomer ser­vice. Oth­er­wise, buy­ers will seek out alter­na­tives — espe­cial­ly those known for treat­ing peo­ple well.